Unker's Return Policy
At Unker's, we stand behind the quality of our products and want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your purchase, please contact us at support@unkers.com and review our return policy below.
Return Period:
You may return any items within 30 days from the date of purchase.
Condition of Returned Items:
Items may be returned in an opened or unopened condition.
Return Process:
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Contact Us: Reach out to our customer service team at support@unkers.com to initiate a return. Provide your order number, the item(s) you wish to return, and the reason for the return. Our customer service team will provide you with return instructions.
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Shipping: Pack the item(s) securely. You are responsible for return shipping costs unless the return is due to a defective product or an error on our part.
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Refund Processing: Once we receive and inspect your returned item(s), we will process your refund. Refunds will be issued to the original method of payment within 7-10 business days.
Exchange Policy:
If you wish to exchange an item, please follow the return process for the original item and place a new order for the replacement item.
Defective or Incorrect Items:
If you received a defective item or the wrong item, please contact us so we can resolve the issue at support@unkers.com.
Contact Information:
For any questions or to initiate a return, please contact our customer service team at support@unkers.com or +1 (307)-670-4665.
We value your business and are here to provide assistance. Thank you for choosing Unker's Therapeutic Products!